• +1 (800) 604-1223
  • info@aviparts.us
  • 8 The Green, Dover, DE 19901
Contact Us

Privacy Policy

AviParts LLC (“AviParts,” “we,” “us,” or “our”) is committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy describes how we handle information when you visit our website, request a quote, contact us, or communicate with us by email, phone, or SMS/text message.

By using our website or providing your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We may collect the following information when you complete a form or contact us:

  • Name

  • Company name

  • Email address

  • Phone number

  • Inquiry details or messages

  • Shipping or billing information when applicable

1.2 Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and device information

  • Cookies and usage analytics

  • Pages viewed and interactions with the site

1.3 SMS/Text Messaging Data

If you provide your phone number or opt in to SMS communication, we collect:

  • Phone number

  • Message content

  • Time and date of messages

  • Delivery status and responses (e.g., STOP, HELP)

2. How We Use Your Information

AviParts uses collected information to:

  • Respond to inquiries and requests

  • Provide quotes and part availability

  • Facilitate sourcing and logistics

  • Send transactional SMS/text messages

  • Improve website and customer experience

  • Maintain business records

  • Comply with legal requirements

We do not sell or share your personal information with third parties for marketing purposes.

3. SMS/Text Messaging Policy (A2P 10DLC Compliant)

3.1 Consent to Receive SMS Messages

By providing your phone number through our website, forms, or other communication channels, you consent to receive SMS/text messages from AviParts LLC related to:

  • Quotes and availability

  • Order updates

  • Customer support

  • Important notifications regarding your inquiry

3.2 Message Frequency

Message frequency varies depending on the nature of your inquiry and ongoing communication needs.

3.3 Message & Data Rates

Message and data rates may apply according to your mobile carrier plan.

3.4 Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

  • STOP — to unsubscribe

  • HELP — to receive assistance

Requests are processed immediately.

3.5 Information Sharing

We do not share your phone number with third parties for marketing.
Your number is only used for direct communication related to your inquiries and orders.

3.6 Data Retention

SMS-related data may be retained for business, compliance, and recordkeeping purposes.

4. Cookies and Tracking Technologies

We may use cookies to:

  • Improve website performance

  • Analyze user behavior

  • Enhance your browsing experience

You may disable cookies in your browser settings.

5. How We Protect Your Information

We implement industry-standard security practices, including:

  • Encrypted communication

  • Secure hosting environments

  • Access controls for sensitive data

While we strive to safeguard all personal information, no system is completely secure.

6. Sharing of Information

We may share information with:

  • Service providers (e.g., shipping carriers, IT providers, communication services)

  • Legal authorities if required by law

  • Vendors necessary to fulfill business operations

We do not sell, trade, or rent personal information.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal data

  • Request corrections

  • Request deletion (when legally allowed)

  • Withdraw consent for SMS or email communications

To exercise these rights, please contact us using the information below.

8. Links to Third-Party Websites

Our website may contain links to external sites. We are not responsible for the content, policies, or practices of third-party websites.

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have questions regarding this Privacy Policy or your data:

AviParts LLC
Email: info@aviparts.us
Phone: +1 (800) 604-1223
Address: 8 The Green, Dover, DE 19901